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Terms & Conditions

Last updated 30 July 2026

Clubcarder is operated by Muzaev AS ("we", "us", "Clubcarder"). These Terms & Conditions govern your use of the Clubcarder website and service at clubcarder.com. By creating an account or continuing to use the service, you agree to these terms. If you are using Clubcarder on behalf of a business, you confirm you have authority to bind that business; if you use it as an individual, you confirm you are of legal age in your country.

1. The service

Clubcarder provides digital loyalty stamp cards. Businesses design cards and stamp them by scanning customer QR codes; customers collect stamps and redeem rewards. Business features are offered on a paid subscription with a free trial period. Customer accounts are free.

2. Your account

  • You must provide accurate information and keep it up to date.
  • You are responsible for keeping your credentials confidential and for all activity under your account.
  • Rewards, offers, and their fulfilment are the sole responsibility of the issuing business, not Clubcarder.

3. Acceptable use

You must not misuse the service. In particular, you must not:

  • use Clubcarder for any unlawful purpose, or for fraud, spam, or deceptive offers;
  • infringe the intellectual property or privacy rights of others, including uploading logos or artwork you have no right to use;
  • interfere with the security or integrity of the service — no malware, probing, scraping, or circumventing technical limits;
  • reverse engineer, resell, or redistribute the service.

If you believe content on Clubcarder infringes your rights, contact us at support@clubcarder.com and we will review and remove infringing material. Repeat infringers lose access.

4. Licence and intellectual property

We grant you a limited, non-exclusive, non-transferable right to use Clubcarder within your selected plan. Muzaev AS retains all ownership of the service, its software, documentation, and branding. You keep ownership of the content you upload, and grant us a limited licence to host and process it solely to provide the service.

5. Service level

We work to keep Clubcarder available and reliable, but we do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, all implied warranties, including merchantability and fitness for a particular purpose, are disclaimed.

6. Payments, billing and subscriptions

Subscription pricing is shown on our Pricing page. Subscriptions renew automatically each billing period until cancelled, and you can cancel at any time from your billing settings or through the customer portal.

Payment, billing, tax, cancellation and refund mechanics are handled by Paddle and are governed by the Paddle Buyer Terms. See also our Refund Policy.

7. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

8. Suspension and termination

We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using the service at any time. When a business subscription ends, card stamping is paused, but existing cardholders can still view their cards and redeem rewards they have already earned. On account deletion, we remove or anonymise your data as described in our Privacy Notice.

9. Liability

To the extent permitted by law, our aggregate liability is limited to the fees you paid in the 12 months before the claim, and we exclude indirect, consequential, or special damages including loss of profits, data, or goodwill. Nothing in these terms limits liability for fraud, death, or personal injury caused by negligence. You indemnify us against claims arising from your content, your unlawful use, or your breach of these terms.

10. General

These terms are governed by the laws of Norway, and disputes fall to the courts of Norway, unless mandatory local law says otherwise. You may not assign these terms without our consent; we may assign them in a merger or acquisition. Neither party is liable for delays caused by events beyond its reasonable control. We may update these terms and will post the revised version here with a new date.

11. Contact